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How to Locate a Vēmos Pay Order for a Refund in Toast

To process a refund for a Vēmos Pay transaction, you'll need to locate the order through the Toast admin portal using the Order GUID.

  1. Navigate to toasttab.com/restaurants/admin/home
  2. Click Finance in the left-hand navigation
  3. Select Find Checks & Issue Refund
  4. Click Find by ID
  5. Enter the Order GUID in the search field
  6. Click Search to pull up the order and proceed with the refund

Need help locating the Order GUID? Contact our support team at 877-388-7872 or support@vemos.io.