How to Ban and Unban a Guest in Vēmos App

This covers banning a guest through the Vēmos ID Scan app. Banning through the dashboard is covered in a separate article, linked at the bottom of this page.

Banning a Guest in Real Time

Scan the guest's ID
Tap Ban — displayed in red
Select a reason for the ban and add any internal notes for your staff
Optionally adjust the ban duration — defaults to permanent if left unchanged

If you need to ban a guest who had been scanned earlier that same day, you can still do this through the Vēmos ID Scan app.

Banning a Guest You Scanned Earlier Today

Go to Day History in the bottom toolbar
Search for the guest name
Click the ban icon 🚫
Select a reason for the ban and add any internal notes for your staff
Optionally adjust the ban duration

Note: The app only contains data for the day, while the dashboard contains all historical data.

Reviewing or Unbanning a Previously Banned Guest

You can also manage your ban list from the Vēmos ID Scan app. Follow these steps to review details or unban a guest within the app:

Navigate to the Ban List tab in the bottom toolbar
Search for the guest name
From here you can review the ban reason, internal notes, or remove the ban

➡️ Next: How to Add Bans in the New Vēmos Dashboard